Privacy Policy


Privacy Policy

Last Updated: July 26, 2025

At UnReal (“we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) and use our 3D printing services (the “Services”). By accessing or using our Site and Services, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, billing address, and payment information when you place an order or contact us.

  • Account Information: If you create an account, we collect your username, password, and related details.

  • Technical Information: IP address, browser type, device information, operating system, and pages visited on our Site.

  • Order & Project Files: 3D model files, design specifications, and any materials shared for custom projects.

  • Communications: Records of your correspondence with us, including emails, messages, and feedback.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your orders, projects, or inquiries

  • Improve our Site, Services, and customer experience

  • Comply with legal obligations

  • Send updates, promotional materials, or newsletters (you may opt out at any time)

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Service Providers: Trusted third parties that assist in order processing, payment (including Razorpay), shipping, or website hosting—only to the extent necessary to fulfill your orders and services.

    • When you make payments, your information (such as name, contact details, and payment details) may be shared with payment processors like Razorpay as required to process your transaction securely and in compliance with their own privacy and security standards.

  • Legal Requirements: If required by law or to protect our rights, property, or safety.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

4. Data Security

We use reasonable and appropriate physical, electronic, and managerial procedures to safeguard your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.

5. Your Rights & Choices

  • You may access, update, or correct your personal information by logging into your account or contacting us directly.

  • You may request deletion of your account or personal information, subject to legal and contractual obligations.

  • You may opt out of marketing communications at any time by using the “unsubscribe” link or contacting us.

6. Cookies & Tracking Technologies

Our Site may use cookies and similar technologies to enhance your browsing experience, analyze usage, and improve our Services. You can set your browser to refuse cookies, though some features may not function properly.

7. Children’s Privacy

Our Site and Services are intended for users aged 18 and above. We do not knowingly collect personal information from children under 18 years.

8. Changes to This Privacy Policy

We may update this Policy from time to time. All changes will be posted on this page, with an updated revision date. Continued use of the Site and Services constitutes acceptance of the updated Policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

  • Email: somethingunreal3d@gmail.com

UnReal – Turning Ideas Into Reality, Layer by Layer.